Terms of Services

Zetland Road Dental Practice takes on new patients on a private basis and the current fees are shown on this website. Children of registered patients are seen under a reduced price scale and many services are in fact free of charge.

We ask that 24 hours notice is given of any cancellation of appointments to avoid incurring a missed appointment charge. We fully understand that in cases of unexpected circumstances and illness that this is not always possible and we make allowances for this eventuality.

We aim to see you at your given appointment time and ask that you arrive punctually. In the event that you are delayed please call us and we may be able to rearrange your appointment at short notice.

We will provide you with a written estimate of charges for any treatment that you require. We are not able to offer credit arrangements and ask that you settle your account as treatment progresses. In the event that any treatment we provide fails, for example a filling breaks, we will guarantee a like-for-like replacement free of charge for two years.

On completion of treatment you will be regarded as a registered patient for a period of two years and this entitles you to our emergency cover arrangements. If your registration lapses we are still happy to see you again but we will give our registered patients priority in allocating appointment times.

At the end of treatment we will set a date for a recall examination and will notify you of this by post close to the date. Please be aware that this is not foolproof and ask that you make a note in your diary to remind yourself in the event of the reminder not reaching you.